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Terms of Service

The plain-English rules for using Fleet Ops Central.

Last updated: July 4, 2026

These terms are an agreement between you and Fleet Operations Central ("Fleet Ops Central," "we," "us") covering your use of the Fleet Ops Central platform at tms.fleetopscentral.com and this website. By creating an account or using the service, you agree to them.

The service

Fleet Ops Central is a transportation-management platform for carriers, owner-operators, and dispatchers: loads, dispatch, invoicing, documents, driver management, and related tools. The service is available to customers in the United States only, and access is geo-restricted to the United States.

Your account and your data

You're responsible for keeping your login credentials secure and for what happens under your account. You own the data your company puts into Fleet Ops Central — loads, invoices, documents, contacts, and the rest. We process it only to provide the service, as described in our Privacy Policy. You can request an export or deletion of your data at any time by emailing hello@fleetopscentral.com.

Billing

  • Subscriptions are billed monthly through Stripe: $49/month for Starter and $149/month for Growth.
  • New accounts get a 14-day free trial. No long-term contracts.
  • You can cancel anytime through the customer portal; your plan runs through the end of the paid period.
  • We may suspend access for non-payment after reasonable notice.

Acceptable use

Use the service lawfully and don't break it for others. In particular, you agree not to:

  • Use the service for any unlawful purpose or to send unlawful, deceptive, or unsolicited communications.
  • Abuse the email-in capture feature — for example, by flooding it with spam or forwarding content you don't have the right to process.
  • Attempt to access other customers' data or probe, disrupt, or overload the service.
  • Resell or sublicense the service without our written agreement.

We may suspend or terminate accounts that violate these terms or abuse the service. Where practical, we'll warn you first.

Your responsibilities

Fleet Ops Central helps you generate invoices, reports, and compliance figures, but you are responsible for verifying their accuracy before relying on them. AI-extracted data from rate confirmations should be reviewed before you invoice. IFTA figures produced by the service are estimates to assist your record-keeping — they are not filings, and you remain responsible for your own tax and regulatory submissions.

Disclaimers and limitation of liability

The service is provided "as is" and "as available," without warranties of any kind, express or implied. We work hard to keep it fast and reliable, but we don't promise it will be uninterrupted or error-free.

To the maximum extent permitted by law, our total liability for any claim arising out of the service is capped at the fees you paid us in the twelve months before the claim arose. We are not liable for indirect, incidental, or consequential damages, including lost profits or lost loads.

Changes to these terms

We may update these terms from time to time. If a change is material, we'll give you notice — by email or in the app — before it takes effect. Continuing to use the service after a change means you accept the updated terms.

Governing law and contact

These terms are governed by the laws of the United States and the state in which Fleet Operations Central is organized, without regard to conflict-of-law rules. Questions? Email hello@fleetopscentral.com.